Darlington Council has just signed up to take a site licence for CareKnowledge, to cover all staff in both Adults’ and Children’s Services.

The service is going live in early December 2010.

For more information about CareKnowledge, please look at our “What we do” page.

Pavilion Interactive is running a series of CareKnowledge Community webinars to show how it can help Local Authorities improve their internal communications.

In this webinars, we focus on showing how this works in practice, highlighting Stockport Metropolitan Borough Council.

Find out more about the webinars.

You can sign up here.

An exciting sales role has arisen within Pavilion Interactive, one the UK’s leading providers of information to the social care market.

Senior Sales and Business Development Manager (Location Oxford)

£30-£35k depending on experience + commission
UK-wide travelling

You will be responsible for growing revenues for our products including our flagship information portal that has 100 customers and more than 15,000 subscribers.

This role would suit a dedicated, hardworking and tenacious sales professional looking to develop their career with a fast-paced and forward-thinking company.

Your duties will include the following:

• Actively account manage our existing customer base and ensure the renewal of subscription revenues
• Actively source new business leads both internally within the group and externally
• Identify areas of new business growth and devise ways of targeting these areas
• Maintain a pipeline of new business prospects
• Effectively communicate with potential new clients through telephone and face-to-face meetings, and be able to demonstrate our products comfortably through both
• Convert free trials into sales
• Identify and grow additional digital revenue streams including, but not limited to, sponsorship, white papers and e-bulletins
• Proactively cross-sell and up-sell our products at the appropriate stage of customer contact in order to maximise benefits for our customers
• Meet monthly and quarterly new business sales targets and activity goals
• Provide the management team with regular reports including information on calls made/sales closed/customer feedback for each campaign

Experience and skills:

Essential

• Previous media and subscription sales experience and a demonstrable track record of success
• Educated to degree level
• Experience of selling online information products
• An excellent communicator with the ability and confidence to speak and sell to Directors and other high level executives
• Self motivated, persuasive and sales-driven
• Highly IT literate

Desirable

• Experience of contributing to new product development and monetising websites
• Experience and knowledge of selling to local government/councils
• Knowledge or interest in health and/or social care
• Understanding of new media and social media

To apply for this role, please contact Lucy Buck at OLM Group, lucy.buck@olmgroup.com

As part of the National Commissioning Conference, Pavilion Interactive set up a website to create a place for delegates to engage with the conference before, during and after the event.

The site now features videos from the day, pictures from the results of the interactive roundtable sessions and it also has a private group to share information and discussions.

For more information, contact Fiona Richmond.

We are delighted that the CareKnowledge stakeholder engagement programme in  Suffolk County Council has gone live today. Suffolk  aims to provide a voice for all involved through this online community for council staff and partner agencies.

Comprising a collection of interactive media, such as videos, blogs, presentations and articles, the online community empowers staff to comment on, discuss and debate topical issues such as Government initiatives or departmental news.

Mel Cassedy, strategic business manager, adult and community services, Suffolk County Council explained: “A key priority of ours is to deliver communication pathways beyond expectation; traditional text-based newsletters are no longer adequate. Keeping pace with the private sector we must embrace the powers of technology and look to 21st Century media. The large majority of our staff engage with social networking on a daily basis and so we want to bring this to the forefront of our operations.

“We hope that our entire workforce will become actively involved in the project by providing them with highly engaging content, For example, new staff can access induction videos, and employees can comment on videos and presentations of road shows and events that they may be unable to attend due to other commitments. Furthermore, we are keen to upload contributions from our partners such as Age Concern Suffolk, to provide a community wide approach.”

Andrew Chilvers added: “During our initial six month project with Suffolk County Council we will provide support and advice to develop online content, editorial and a ‘community’ feel for the platform.

“Local authorities nationwide are experiencing dramatic transformations. Engagement portals, such as Suffolk’s, enable stakeholders to share information, voice their opinions and collaborate. We hope that the platform places staff at the forefront of communication in the public sector.”

For more information, contact Andrew Chilvers

We have just launched a new site for our events – Pavilion Live

This site will act as a hub for the many conferences and exhibitions Pavilion runs throughout the year. It will allow delegates to sign up to see who else is going, submit questions before the event and see additional content before, during and after the events.

Our next major event is the National Commissioning Conference.

We are undertaking some essential maintenance on all our websites across the bank holiday weekend (28th-31st May).

If you try to get to any of the following sites, they will not be available:

www.rehab-online.org.uk

www.bettercaring.com

www.careknowledge.com

www.carebooking.co.uk

www.carebooking.co.uk/search/

www.care-compare.co.uk

www.hytec.co.uk

They will be available once more from Tuesday 1st June.  We apologise for any inconvenience this may cause.

Today we are launching the new Rehab Online site for the National Treatment Agency (NTA).

We have been working with the NTA to provide a new residential rehab search engine for citizens, professionals and service providers.

The site has gone live today. Go to www.rehab-online.org.uk

The site has been built to improve the search experience for both citizens and professionals, and demonstrates our ability to provide excellent user experience and public-facing vertical search.

We have just signed up our 50th college to CareKnowledge,  as part of an ongoing campaign within this sector.

Our university subscribers now include:

Anglia Ruskin University – Edinburgh University – Durham University – Leeds University – Open University – Derby University – Hull University – plus over 21 colleges.

Feedback from this sector has been very positive, and includes the following, from a range of subscribers:

“I rely on it increasingly”….. “informative and relevant”….. “pitched at a (suitable) level”….. “I recommend CareKnowledge to other FE Colleges”

Suffolk County Council has just signed up to Pavilion Interactive’s Stakeholder Engagement programme.

The contract will will provide a key communication channel for Suffolk CC staff,  its stakeholders, associates and other partner agencies.

Andrew Chilvers and his team will be working closely with Suffolk, to deliver content that will ensure all stakeholders become fully engaged.

This programme will ensure:

•      Every stakeholder understands what is happening within Suffolk

•      Stakeholders are talking to each other and communicating their achievements – via videos and face to face

•      Staff and stakeholders alike are be contributing to transformation agendas

•      Partner agencies are be engaged and contributing

•      Service users are seen and heard

Contact us for more information.